EgyBell Hiring IT Operation Support:
Please share your resume to: careers@egybell.com
Duties & responsibilities:
- Execution of EOD on the bank's centralized Core Banking System after closure of business hours. - Taking Data Backups in compliance to the established procedures.
- Coordination with support desk in case of any errors encountered during COB.
- Applying patches, fixes on the production.
- Ensure documentation of all errors and steps taken for remediation
- Monitoring of all application interconnecting interfaces (Salesforce, Quantum, Finacle, SAP, and reporting errors - Perform the end of day branch verification process;
- Help Build a complete error and remediation knowledge base for the different interfaces’ issues or the EOD operations.
Skills:
- Ability to read and interpret documents such as operating instructions, procedure manuals, policies and memorandums.
- Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing with employees, customers, vendors and management.
Fluent in English (oral & in writing).
Good Luck All
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